Admission Counselor / Tele Admission Counselor – Online Programs

Admission Counselor / Tele Admission Counselor – Online Programs Salary ₹18,000 to ₹25,000 Department Admissions & Student Engagement Locations Navi Mumbai – Work-from-Office Only Parel, Mumbai – Work-from-Office Only Role Overview The Admission Counselor will be responsible for guiding prospective students through the admission process for Univista’s online degree and certification programs. This role involves student counseling, lead conversion, follow-ups, and providing accurate academic guidance to ensure high enrollment and student satisfaction. Key Responsibilities Handle inbound and outbound calls, emails, and inquiries from prospective students Counsel students and parents regarding program offerings, eligibility, fees, and career outcomes Convert leads into confirmed admissions through structured follow-ups Maintain and update student data in CRM systems Explain program structure, online learning model, assessments, and certification Coordinate with sales, marketing, and academic teams for smooth admissions Achieve daily, weekly, and monthly enrollment targets Resolve student queries pre- and post-admission Participate in webinars, virtual counseling sessions, and admission drives Eligibility & Skills Graduate/Postgraduate in any discipline (Education background preferred) 1–5 years of experience in education counseling, telesales, or admissions Excellent communication skills in English (additional languages preferred) Strong convincing, interpersonal, and negotiation skills Comfortable with calling, follow-ups, and target-based roles Basic computer knowledge and CRM handling experience Why Join Univista EdTech? Work with a fast-growing national & international education brand Opportunity to shape the future of online education Performance-linked growth and leadership opportunities Collaborative, innovation-driven work culture Additional Requirement We need counselors for the Mahape Ghansoli office And two good counselors