Customer Experience Engineer

Microsoft

Location

Hyderabad

Employment

Full Time

Experience

4+ years

Salary

₹Not Available

About the role

Focus on topics such as software architecture, intelligent agentic systems, AI and machine learning techniques, full stack development, and cloud-native technologies.

Responsibilities

Architect, design, and implement scalable software solutions that support core ACES functionalities.
Develop intelligent agentic systems capable of autonomous decision-making and task execution.
Build and optimize AI agents using AI Foundry, Python, and reinforcement learning techniques.
Collaborate with product managers, researchers, and engineering teams to define technical requirements and deliver innovative solutions.

Full description

Responsibilities Architect, design, and implement scalable software solutions that support core ACES functionalities. Develop intelligent agentic systems capable of autonomous decision-making and task execution. Build and optimize AI agents using AI Foundry, Python, and reinforcement learning techniques. Develop full stack applications with a strong emphasis on backend services using C# and cloud-native technologies. Design and implement synthetic data generation pipelines to support training and evaluation of agentic models. Collaborate with product managers, researchers, and engineering teams to define technical requirements and deliver innovative solutions. Drive technical excellence through mentorship, code reviews, and adoption of best practices. Own the end-to-end lifecycle of software components, including design, development, testing, deployment, and maintenance. Contribute to architectural decisions, scalability strategies, and long-term technical vision. Evaluate and integrate emerging technologies to enhance platform capabilities. Ensure high standards of software quality, performance, and security. Qualifications Bachelor’s degree in computer science, Engineering, or related field. 4+ years of experience in software development, with a strong track record of delivering complex systems. Proficiency in Python and C# with deep experience in AI/ML and full stack development. Hands-on experience with AI Foundry, agentic systems, and reinforcement learning. Strong understanding of data structures, algorithms, system design, and distributed computing. Experience with cloud platforms (, Azure) and microservices architecture. Preferred Qualifications: Bachelor’s/master’s in computer science, AI, or related field. Experience with CI/CD pipelines, DevOps practices, and container orchestration (e.g., Kubernetes). Expertise in synthetic data generation, simulation environments, and AI evaluation frameworks. Proven leadership in driving technical initiatives and mentoring engineering teams. Strong problem-solving skills and ability to thrive in a fast-paced, collaborative environment.