Operations Associate

Hrfy.ai is a revolutionary talent acquisition platform that empowers businesses to discover quality talent at scale. Our platform, crafted under the supervision of seasoned business and HR professionals, excels in identifying key competencies such as innovation, adaptability, and collaboration. With a track record of analyzing and scoring over 100,000 human responses, we ensure an unbiased and objective recruitment process. You will own the top of our sales funnel — identifying, engaging, and qualifying high-value prospects across enterprise and SMB accounts in Fintech, BFSI, and IT Services. You'll work closely with Account Executives and Marketing to convert outreach into pipeline, and be instrumental in shaping our outbound playbook. Roles and Responsibilities: Identify and research enterprise and SMB prospects across Fintech, BFSI, and IT Services using tools like LinkedIn Sales Navigator and similar platforms. Execute high-volume, personalized outbound campaigns via cold calling, email sequences, LinkedIn outreach, and multi-channel touchpoints to generate qualified meetings Qualify inbound and outbound leads using structured frameworks (BANT / MEDDIC) to assess fit, urgency, and decision-making authority. Book discovery calls and product demos for Account Executives, consistently hitting or exceeding monthly meeting targets. Nurture long-cycle prospects through value-driven follow-ups, relevant content sharing, and relationship building to keep Northstarz AI top of mind. Understand customer needs and requirements to demonstrate how our platform can solve customers hiring pain points. Maintain accurate and up-to-date records of all activities, leads, and pipeline movement in the CRM (HubSpot). Participate in sales team meetings and provide feedback on ICP fit and marketing campaign performance. Stay sharp on industry trends in AI, Fintech, BFSI, and IT Services to engage prospects as a credible, knowledgeable peer. Meet and exceed individual monthly, quarterly, and annual sales targets. Knowledge and Skills That Will Make You Successful: 2-3 years of B2B sales or SDR experience, ideally in SaaS and/or recruitment platforms Exceptional cold calling skills: confident, concise, and able to navigate different conversations Track record of consistnely achieving sales quotas Good command over Google sheets / MS Excel for analyzing spreadsheets and charts Understanding of sales performance metrics and mapping them into day to day activites Ability to confidently communicate, negotiation and influence difficult clients over phone calls Experience with Sales CRM software (e.g. Hubspot, Salesforce) High energy, resilience, and a growth mindset — you treat every rejection as data and every call as a skill-building opportunity What you Will Get: Work directly with founders and senior leadership Weekly coaching, playbook training & sales skill development High-ownership, low-bureaucracy environment Best-in-class sales tech stack provided from day one Competitive base salary + performance incentives