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Associate Director – Crew Systems

HRFY ai - Partners Job
Location
Gurgaon
Employment
Full Time
Experience
12-13 years

About the role

Focus on topics such as effective communication strategies, negotiation techniques, and proficiency in data analysis to enhance crew systems functionality.

Responsibilities

  • Communication
  • Negotiation
  • Data Analysis

Full description

Associate Director – Crew Systems. 🏢 Leading Airline Company 📍 Location: Gurgaon 🏢 Work Mode: Work from Office 📅 Work Schedule: Monday to Friday 💼 Compensation: Best-in-industry, aligned with leadership experience. A leading airline is hiring an Associate Director – Crew Systems to drive the strategic governance, optimization, and digital transformation of crew management systems for Pilots and Cabin Crew. This is a senior leadership role operating at the intersection of operations, technology, and safety-critical decision-making. 🔹 Brief About the Role:- The Associate Director – Crew Systems will be responsible for end-to-end ownership of crew systems—primarily AIMS or other advanced crew operations platforms—ensuring seamless integration between OCC, Crew Management, and IT. This role focuses on delivering safe, compliant, efficient, and cost-effective crew operations across the airline’s network. The position demands strong operational insight, vendor and contract leadership, and the ability to drive digital transformation in high-stakes operational environments. 🔹 Key Responsibilities * Lead governance, optimization, and roadmap development for crew management systems • Act as the primary interface between OCC, Crew Operations, IT, and system vendors • Ensure regulatory compliance, operational resilience, and cost efficiency • Drive automation and digitization of crew-related workflows • Manage and develop high-performing teams in a 24x7 operational ecosystem • Oversee vendor performance, contracts, and system enhancements 🔹 Candidate Requirements ✔️ 12+ years of experience in airline operations, OCC, crew management, or crew systems ✔️ Hands-on experience with AIMS or a leading crew operations platform (mandatory) ✔️ Proven people management experience in high-pressure, safety-critical environments ✔️ Strong stakeholder and vendor management capabilities ✔️ Engineering, Aviation Management, or related degree preferred ✔️ Master’s degree is a strong advantage
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