Arabic - Language Expert

Arabic Language Expert – Contact Center Operations. 📍 Location: Chandigarh / Mohali - Relocation Accepted 🏢 Client: EClerx - Mohali - Recruiter - Arun 🕒 Shift: 24/7 Rotational Shifts 📅 Work Schedule: 5 Days Working | 2 Rotational Offs 🏢 Work Mode: 100% Work from Office. Hiring Arabic Language Experts for a global contact center program supporting customers across Inbound & Outbound Omni Channel operations (Voice, Email & Chat). This is an excellent opportunity for professionals fluent in Arabic and English looking to build a career with a global BPO organization. 💰 CTC: Up to ₹5.00 LPA 👥 Open Positions: 25 🔹 Role Requirements ✔️ Strong Arabic language proficiency (spoken and written) ✔️ Good English communication skills (Atleast B2 Level) ✔️ Experience in customer service / contact center environments preferred ✔️ Ability to handle Voice, Email & Chat interactions ✔️ Willingness to work in 24/7 rotational shifts ✔️ Strong customer handling and problem-solving skills. ⚡ Immediate joiners will be given preference. 🔹 Key Responsibilities * Manage Inbound & Outbound customer interactions across Voice, Email & Chat channels * Deliver high-quality customer support and issue resolution * Ensure SLA adherence and customer satisfaction standards * Maintain accurate documentation and follow operational processes * Work closely with internal teams to deliver seamless customer experience