Associate Technical Project Management

American Express

Location

Chennai

Employment

Full Time

Experience

2+ years

Salary

₹Not Available

About the role

Focus on topics such as Agile methodologies, project management practices, and technology delivery within a collaborative and inclusive environment, emphasizing continuous improvement and alignment across teams.

Responsibilities

Facilitate Agile events that enable engineering teams to deliver value iteratively and predictably.
Support Product Owners in backlog refinement and readiness, ensuring priorities are well-defined and aligned with team objectives.
Guide the team in meeting Program Increment (PI) objectives while driving continuous improvement in ways of working.
Proactively surface gaps, impediments, risks, and dependencies; ensure visibility and resolution through to completion.
Drive alignment on cross-team dependencies to enable seamless execution across GSCT initiatives.

Full description

How will you make an impact in this role. Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights—empowering Colleagues and Customers. As Associate Technical Project Management, the candidate shall :- Facilitate Agile events that enable engineering teams to deliver value iteratively and predictably. Support Product Owners in backlog refinement and readiness, ensuring priorities are well-defined and aligned with team objectives. Guide the team in meeting Program Increment (PI) objectives while driving continuous improvement in ways of working. Proactively surface gaps, impediments, risks, and dependencies; ensure visibility and resolution through to completion. Drive alignment on cross-team dependencies to enable seamless execution across GSCT initiatives. Champion Agile and SAFe values by fostering collaboration and adaptability across teams. Encourage diversity of thought by promoting an inclusive environment and open communication Promote compliance with SDLC standards to ensure quality, consistency, and governance. Inspire collaboration and quality practices across system architects, Agile teams, and product teams. Ensure accuracy and integrity of team data within Agile management tools to support reliable reporting and insights. Champion continuous learning to standardize practices and drive innovation. Minimum Qualifications Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience Advanced degree preferred Knowledge of technical challenges and systems design PMI/Scrum Certification preferred 2+ years of technology delivery experience and project management with a demonstrated track record of growing responsibility. Experience tracking iteration progress in Rally/Jira, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met. Experience partnering with Product Owners, core teams, and extended partners to build and prioritize the product backlog. Experience in program delivery or project management, preferably within a technology-focused environment Experience mentoring engineers to follow the Technology SDLC, embrace Agile values and practices, and continuously reflect and improve their delivery performance.